Shipping Policy

This shipping policy of the PissedConsumer.com’s online merchandise shop (the “Shop Shipping Policy”) constitutes an integral part of the PissedConsumer Merch online shop Terms of Use (the “Shop Terms”) and incorporates all defined terms and conditions set forth in the Shop Terms.

In the event the provisions of this Shop Shipping Policy conflict with any provision of the Shop Terms, the provisions of the Shop Terms shall prevail. No terms or conditions of the above-mentioned Shop Terms shall be negated or changed as a result of this here-stated Shop Shipping Policy.

DEFINITIONS

Order: A request from you or the End Customers (through your Application) to have User Content printed and Products distributed and delivered by Gelato.

Products: Printed materials that incorporate User Content, such as including, but not limited to pictures, cards, brochures, booklets, posters, catalogues, flyers, packaging, merchandise, apparel, etc.

User Content: Text, pictures, files, templates, fonts, logos, metadata and other content

Upon receipt of an Order through the Shop, We will facilitate printing of the User Content and shipping of the Products to You, as requested in the Order.

We will stipulate an estimated delivery time. We will use all reasonable efforts to ensure that the Products are delivered within the estimated timeframe but shall not have any liability towards You if the Products are delivered later. We will notify You as soon as We become aware of circumstances that may cause substantial delays.

The Products will be sent by regular post unless otherwise agreed for each Order. Irrespective of the shipping method, We have the right to choose another carrier or shipping method, provided that such carrier or shipping method offers similar delivery quality and delivery time.

If tracked delivery is chosen for the Order (if available), We shall bear the risk of loss and damage to the Products during transportation. If non-tracked delivery is chosen for the Order, the Products will be deemed delivered and title and risk of loss transferred to You upon Our delivery of the Products to any common carrier.

We are not obliged to find the correct address for the delivery. If We were not provided with the correct address, and there are multiple residents on that address, We will use reasonable endeavors to deliver, but cannot guarantee the delivery of the Products to the correct recipient.

If You can substantiate that Your Order is lost in transit which is due to the carrier of a tracked delivery, then We will, at Our sole discretion and subject to Our investigation, reship the Order. Any claims must be submitted no later than 30 days after the estimated delivery date. We will reserve the right not to reship any Order if tracking information of the carrier indicates the Order is duly delivered, even though You claim the Order has not been received. In that case, any replacement may have to be at Your own cost.

NOTE: FEDEX REQUIRES, UPON DELIVERY, AN ADULT SIGNATURE AS A PROOF OF DELIVERY FOR ORDERS OVER $300 SO PLEASE ENSURE SOMEONE IS AVAILABLE TO RECEIVE THE PARCEL ON YOUR BEHALF.